Question 1

How does the AI website builder work?

Accepted Answer

Simply describe what you want to build in plain English, and our AI generates a complete, professional website — including layout, color scheme, typography, and copy — in under 60 seconds. You can then customize every aspect using our intuitive visual editor.

Question 2

Can I use my own domain?

Accepted Answer

Yes. All plans support custom domains. You can connect an existing domain you already own, or purchase a new one through our platform. SSL certificates are automatically provisioned and renewed at no extra cost.

Question 3

Do I need any coding experience?

Accepted Answer

Not at all. website.build is designed for everyone, regardless of technical background. The AI handles design and structure automatically, and our visual editor makes further customization simple with no code required.

Question 4

What types of websites can I build?

Accepted Answer

You can build virtually any type of website: portfolios, small business sites, landing pages, blogs, e-commerce stores, restaurant sites, agency websites, personal brands, and more. The AI adapts the design and content structure to your specific use case.

Question 5

How does the AI design process work step by step?

Accepted Answer

First, you describe your website in a few sentences — your industry, style preferences, and key content. The AI then generates a complete site with layout, sections, copy, and color scheme. You review the result and use our editor to make any adjustments before publishing.

Question 6

Can I add my own custom code?

Accepted Answer

Yes. Pro and Max plans support custom code injection, letting you add custom HTML, CSS, or JavaScript to any page. This is useful for adding third-party widgets, analytics scripts, custom fonts, or advanced interactions.

Question 7

What hosting infrastructure do you use?

Accepted Answer

All websites are hosted on enterprise-grade infrastructure with global CDN distribution, automatic backups, DDoS protection, and 99.9% uptime SLA. Your site loads fast for visitors anywhere in the world.

Question 8

Can I export my website?

Accepted Answer

You own your content completely. You can export your website's content and assets at any time. Pro and Max plan users also have API access to integrate with external tools and workflows.

Question 9

How is website.build different from Wix or Squarespace?

Accepted Answer

website.build is AI-first by design — you describe what you want and the AI builds it, rather than you dragging and dropping components manually. This makes it significantly faster to get a professional result. We also include hosting, SSL, and domains all in one platform.

Question 10

Can I upgrade or downgrade my plan?

Accepted Answer

Yes. You can change your plan at any time from your account dashboard. If you upgrade, you'll be prorated for the remainder of your billing cycle. Downgrades take effect at the start of the next billing period.

Question 11

What kind of support do you offer?

Accepted Answer

Starter plans include email support. Pro plans receive priority support with faster response times. Max plans include premium 24/7 support with dedicated account managers for enterprise needs.

Question 12

Is there a free trial?

Accepted Answer

Yes. You can try website.build free for 14 days with full access to Pro features. No credit card is required to start your trial.

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